WIRK Terms of Service
Effective date: 2 October 2026
Last updated: 2 October 2026
These Terms of Service ("Terms") are an agreement between Pebble Inc, a Delaware corporation with its address at 1320 Green Street, San Francisco, CA 94109 ("WIRK", "we", "us"), and the business or organization that creates a WIRK account or signs an Order Form ("Customer", "you"). WIRK is a product of Pebble Inc. The person who accepts these Terms confirms that they have authority to bind the Customer.
WIRK is offered for business and professional use, not to consumers. This applies to every plan, including the Free plan. Every User must be at least 18 years old.
1. Definitions
- Service: the WIRK service, including the WIRK website, its web application, command-line client, MCP server, skills, APIs and documentation.
- WIRK website: the website where we offer the Service and publish these Terms, the Privacy Policy, the Data Processing Addendum and our security page.
- Account: the Customer's account in the Service. An Account holds one or more wirkspaces.
- Wirkspace: a workspace inside an Account that holds work items, notes, links, proposals and files.
- User: a person the Customer allows to sign in to its Account.
- Agent: a software agent, such as an AI coding or assistant agent, that uses the Service with a token issued to the Customer's Account or to one of its Users.
- Customer Content: everything Users or Agents write or upload to the Service, including work items, notes, links, proposals and files.
- Usage Data: information about how Users and Agents use the Service, such as requests made, features used, errors and performance. Usage Data does not include the contents of Customer Content.
- Order Form: a document signed by both parties for an Enterprise plan that refers to these Terms.
2. Accounts and sign-in
2.1 Users sign in through our authentication provider, WorkOS, using email and password with multi-factor authentication, or on Enterprise plans through the Customer's single sign-on.
2.2 The Customer is responsible for who it admits to its Account, for keeping sign-in methods and tokens secure, and for asking us to remove Users and revoke tokens that should no longer have access.
2.3 We do not recover lost tokens. If a token is lost or exposed, the Customer should ask us to revoke it by writing to support@wirk.life. We will revoke it within one business day of the request.
2.4 Tell us promptly at support@wirk.life if you believe an Account or token has been compromised.
3. Agents act for the Customer
3.1 The Customer is responsible for its Agents. Every action an Agent takes in the Service with a token issued to the Customer's Account or its Users is treated as the Customer's action under these Terms. This includes content the Agent writes, files it uploads, links it creates, and proposals it makes. Only Users decide proposals.
3.2 The Customer decides which Agents to connect, what they are told to do, what access their tokens carry, and whether a person reviews their work. The Service records who wrote what and lets people review proposals, but WIRK does not supervise, direct or verify the decisions of the Customer's Agents.
3.3 The Customer must make sure its Agents follow these Terms, including the acceptable use rules in section 5, and any terms of the agent providers the Customer uses.
3.4 We are not responsible for loss caused by an Agent's actions, by instructions given to an Agent, or by an Agent's use of content it reads from the Service or elsewhere, except to the extent the loss is caused by our breach of these Terms.
4. Customer Content
4.1 The Customer owns its Customer Content. We claim no ownership of it.
4.2 The Customer grants us a worldwide, non-exclusive licence to host, copy, transmit, process, display and otherwise use Customer Content to provide, secure and support the Service for the Customer, as the Customer directs through the Service, and as section 4.3 allows. For Pro accounts only, this includes sending the text of items to our subprocessor TypeSafe AI, Inc., whose Jev classifier provides the intelligent features described in section 6.1.
4.3 How we use Customer Content to improve WIRK. We may use Customer Content and Usage Data to provide, maintain and improve the Service, including to train and evaluate models that power WIRK's own features. We never sell Customer Content, never disclose it to other customers, and never release a model or dataset that reproduces identifiable Customer Content. We may use Usage Data, and data that is aggregated and de-identified so that it does not identify the Customer or any person or reveal any Customer Content, for any lawful purpose. Customers on the Team or Pro plan may opt out of model training by writing to support@wirk.life; the opt-out applies to training that starts after we confirm it. An Order Form may exclude model training for an Enterprise customer.
4.4 The Customer is responsible for having the rights and permissions needed to put Customer Content into the Service, including any personal data about other people.
4.5 Our processing of personal data in Customer Content is governed by the Data Processing Addendum published on the WIRK website, which forms part of these Terms where data protection law requires it.
4.6 The Customer can ask for an export of its Customer Content by writing to support@wirk.life, while its subscription is active and for 30 days after termination (the "export window"). We will send the export in a machine-readable format within 14 days of the request. After the export window, we delete Customer Content as described in the Privacy Policy and the Data Processing Addendum.
5. Acceptable use
The Customer, its Users and its Agents must not:
(a) break any law, or infringe or misappropriate anyone's rights;
(b) upload malware or content designed to damage or disrupt systems;
(c) access, or try to access, accounts, wirkspaces, data or systems they are not authorized to use, or probe, scan or test the security of the Service, except under the vulnerability reporting process on the security page of the WIRK website;
(d) interfere with or overload the Service, including by running Agents in loops that send excessive requests, or work around rate, storage or fair-use limits we publish;
(e) resell, sublicense or offer the Service to third parties as a standalone product without our written agreement;
(f) reverse engineer the Service, except where the law permits it despite this restriction;
(g) upload payment card numbers, government identification numbers, health information or other special categories of personal data, unless we agree in writing;
(h) use the Service to harass, defraud or harm others, or to send unsolicited messages;
(i) use the Service in breach of export control or sanctions laws.
6. Plans and fees
6.1 Plans and prices, in US dollars per person and excluding taxes:
| Plan | Price | Summary |
|---|---|---|
| Free | $0 | One person, with unlimited Agents. No intelligence features. |
| Team | $9 per person per month, or $108 per person per year | For teams, without intelligence features. Unlimited Agents and wirkspaces, and 100 GB of files per Account. |
| Pro | $14 per person per month, or $168 per person per year | Everything in Team, plus the intelligent features provided through TypeSafe's Jev classifier, such as ranking by meaning. |
| Enterprise | Set in an Order Form | By contract. |
6.2 Agents are free. Fees are charged per person (User) in the Account. Agents are not Users and are not charged.
6.3 Promotion codes. A discount from a promotion code applies only to the plans and for the period stated when the code is applied. For example, design partners we invite receive 50% off the Team or Pro price for their first 12 months. When the discounted period ends, the subscription renews at the price then in effect for its plan.
6.4 Paid plans are billed in advance through our payment processor, Stripe, monthly or yearly as the Customer chooses, and renew automatically for the same period until cancelled under section 13.2. When Users are added or removed during a billing period, the change is prorated, and the difference is charged or credited on a later invoice.
6.5 Fees exclude taxes. The Customer pays applicable taxes other than taxes on our income.
6.6 We may change prices with at least 30 days' notice. A change takes effect at the Customer's first renewal after the notice period.
6.7 Fees are non-refundable except as these Terms or the law provide. Cancelling stops the next renewal; it does not refund the current billing period.
7. Suspension
7.1 We may suspend access for an Account, a User, an Agent's token or a feature if:
(a) it breaches section 5;
(b) its use poses a security risk to the Service, to us or to others;
(c) fees are more than 30 days overdue after we have given notice; or
(d) the law requires it.
7.2 We will limit a suspension to what is reasonably needed, give notice before suspending where practicable and promptly afterwards otherwise, and restore access once the cause is resolved.
7.3 Suspension does not delete Customer Content.
8. Changes to the Service
8.1 We are actively developing the Service. Features may change, be added or be removed, and the Service may be interrupted. There is no service-level commitment unless an Order Form says otherwise.
8.2 For paid plans, we will give reasonable notice of changes that materially reduce the core functionality of the Service.
8.3 If you give us feedback, we may use it without obligation to you.
9. Security and privacy
We protect the Service and Customer Content as described on the security page of the WIRK website. Our Privacy Policy, published on the WIRK website, describes the personal data we handle as a controller. The Data Processing Addendum describes how we process personal data in Customer Content for the Customer.
10. Subprocessors and third-party services
10.1 We use the subprocessors listed in the Data Processing Addendum to provide the Service.
10.2 Services the Customer chooses to connect to WIRK, including the agent providers its Agents run on, are governed by their own terms. We are not responsible for them.
11. Confidentiality
Each party will keep the other's non-public information confidential, use it only to perform under these Terms, including as section 4.3 allows, and share it only with people and subprocessors who need it for that purpose and are bound by similar duties. This does not apply to information that is public through no fault of the receiving party, was already known to it, was independently developed, or was rightfully received from a third party. A party may disclose information when the law requires it, after giving notice where allowed.
12. Our intellectual property
We and our licensors own the Service, including its software, design and documentation. These Terms give the Customer a right to use the Service during its subscription and no other rights.
13. Term and termination
13.1 These Terms start when the Customer first accepts them and continue until every subscription under them has ended.
13.2 The Customer may cancel at any time by writing to support@wirk.life. A cancelled paid plan stays active until the end of the current billing period and does not renew.
13.3 Either party may terminate for the other's material breach that is not cured within 30 days of written notice.
13.4 We may end the Free plan with at least 30 days' notice.
13.5 On termination, access ends, the export window in section 4.6 applies, unpaid fees become due, and sections 3, 4, 11, 12 and 14 to 17 survive.
14. Warranties and disclaimers
14.1 Each party confirms it has the authority to enter into these Terms.
14.2 For paid plans, we will provide the Service with reasonable skill and care. If we breach this warranty, the Customer's remedy is for us to correct the breach, and if we cannot do so within a reasonable time, for either party to end the affected subscription, with a refund of prepaid fees for the unused period.
14.3 Otherwise, the Service is provided "as is" and "as available", especially on the Free plan. We do not warrant that the Service, the results of the intelligent features (such as rankings by meaning), or the work of any Agent will be accurate, complete, uninterrupted or error-free. The Customer decides whether to rely on them.
15. Indemnities
15.1 The Customer will defend and indemnify WIRK against third-party claims arising from Customer Content, the actions of its Users and Agents, or its breach of section 5.
15.2 These Terms do not include an intellectual property indemnity from us. An Order Form may add one.
15.3 The indemnified party must give prompt notice of the claim, let the indemnifying party control the defence, and cooperate reasonably.
16. Limitation of liability
16.1 Neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, even if it was told they were possible.
16.2 Each party's total liability under these Terms is limited to the greater of (a) the fees paid by the Customer for the Service in the 12 months before the event giving rise to the liability, and (b) $100.
16.3 For use of the Free plan, our total liability is limited to $100.
16.4 The limits in sections 16.1 to 16.3 do not apply to the Customer's obligation to pay fees, to the Customer's obligations under section 15.1, or to liability that cannot be limited by law.
17. General
17.1 Governing law and disputes. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Disputes go exclusively to the state and federal courts located in Delaware, and each party submits to their jurisdiction.
17.2 Changes to these Terms. We may update these Terms with at least 30 days' notice, sent by email to the Account owner and posted with the Terms. For paid plans, an update takes effect at the next renewal unless the law requires it sooner.
17.3 Order Forms. If an Order Form conflicts with these Terms, the Order Form wins for that Customer.
17.4 Notices. We send notices to the email address of the Account owner. The Customer sends notices to support@wirk.life.
17.5 Assignment. We may assign these Terms without the Customer's consent to an affiliate, or to a successor in a merger, reorganization or sale of all or part of our business or assets. We will tell the Account owner by email. The Customer may not assign these Terms without our written consent, except to its own successor in a merger, reorganization or sale of all or substantially all of its business or assets.
17.6 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations.
17.7 Publicity. We will not use the Customer's name or logo without its permission.
17.8 Entire agreement. These Terms, any Order Form, the Data Processing Addendum and the policies they refer to are the whole agreement on their subject. If a provision is unenforceable, the rest remains in effect. Failing to enforce a provision is not a waiver. The parties are independent contractors.
Contact
Pebble Inc, 1320 Green Street, San Francisco, CA 94109. Questions about these Terms: support@wirk.life.